Free Shipping on all orders over $100 USD within the continental United States!
Shipping Rates
| Order Total | Shipping Method | Cost | Estimated Delivery |
| Under $100 | Standard Shipping (USPS / UPS Ground) | $8.00 | 5-7 business days |
| $100 and above | Standard Shipping (USPS / UPS Ground) | FREE | 5-7 business days |
| Any amount | Expedited Shipping (UPS 2-Day) | $15.00 | 2-3 business days |
| Any amount | Overnight (UPS Next Day Air) | $25.00 | 1-2 business days |
Processing Time
- Orders are typically processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or U.S. holidays will be processed the next business day.
- During peak seasons or promotional events, processing may take up to 3 business days.
- You will receive a confirmation email with tracking information once your order ships.
Shipping Destinations
Domestic (United States)
We ship to all 50 U.S. states, Washington D.C., and U.S. territories (Puerto Rico, Guam, USVI). APO/FPO addresses are also supported via USPS.
International Shipping
- International shipping is available to select countries.
- International orders may be subject to customs duties, import taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
- Estimated international delivery: 7-21 business days depending on destination.
- International shipping rates are calculated at checkout based on weight and destination.
Order Tracking
- Once your order ships, you will receive an email with a tracking number.
- You can also track your order from your account under "My Orders."
- Tracking information may take 24-48 hours to update after shipment.
Shipping Restrictions
- Certain dietary supplements may be restricted from shipping to specific states or countries due to regulatory requirements.
- We cannot ship to P.O. Boxes for expedited or overnight orders.
- Oversized or heavy items may have additional shipping charges (noted on product page).
Lost or Damaged Shipments
- If your package appears lost (no tracking update for 7+ days), please contact our support team.
- If you receive a damaged package, take photos of the damage and contact us within 48 hours of delivery.
- We will issue a replacement or refund for confirmed lost or damaged shipments.
Note: BV Mall partners with third-party merchants who may have their own shipping arrangements. For orders fulfilled by third-party merchants, shipping timelines and carriers may vary. Specific shipping details will be provided in your order confirmation.
Contact Us
For shipping inquiries: support@bvmall.global or call +1 (888) 282-6255
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免运费 — 美国本土大陆订单满 $100 USD 免标准运费!
运费标准
| 订单金额 | 配送方式 | 费用 | 预计送达 |
| 低于 $100 | 标准配送(USPS / UPS 陆运) | $8.00 | 5-7个工作日 |
| $100 及以上 | 标准配送(USPS / UPS 陆运) | 免费 | 5-7个工作日 |
| 任意金额 | 加急配送(UPS 2日达) | $15.00 | 2-3个工作日 |
| 任意金额 | 隔夜送达(UPS 次日达) | $25.00 | 1-2个工作日 |
处理时间
- 订单通常在付款确认后 1-2个工作日 内处理。
- 周末或美国假日下的订单将在下一个工作日处理。
- 促销高峰期间,处理时间可能延长至3个工作日。
- 订单发货后,您将收到包含物流追踪信息的确认邮件。
配送范围
美国国内
我们配送至美国全部50个州、华盛顿特区和美国领土(波多黎各、关岛、美属维尔京群岛)。支持 APO/FPO 地址(通过 USPS)。
国际配送
- 国际配送覆盖部分国家/地区。
- 国际订单可能需缴纳目的地国家征收的关税、进口税和其他费用。这些费用由收件人承担。
- 国际配送预计送达时间:7-21个工作日(取决于目的地)。
- 国际运费在结账时根据重量和目的地计算。
物流追踪
- 订单发货后,您将收到包含追踪号码的电子邮件。
- 您也可以在账户的"我的订单"中查看订单状态和物流追踪。
- 追踪信息可能在发货后24-48小时更新。
丢件或损坏
- 如果您的包裹疑似丢失(7天以上无追踪更新),请联系我们的客服团队。
- 如果收到损坏的包裹,请在签收后48小时内拍照并联系我们。
- 确认丢失或损坏的包裹,我们将安排补发或退款。
联系我们
物流咨询:support@bvmall.global 或致电 +1 (888) 282-6255
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