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Contact Us

We're here to help! Whether you have questions about your order, need product information, or want to provide feedback, our team is ready to assist you.

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Email

General inquiries

support@bvmall.global

Response within 24 hours

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Phone

Speak with our team

+1 (888) 282-6255

Mon-Fri, 9AM-6PM PT

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Live Chat

Instant support online

Start Chat on Homepage

Mon-Fri, 9AM-9PM PT

Department-Specific Contacts

Business Hours

Monday - Friday9:00 AM - 6:00 PM (Pacific Time)
Saturday10:00 AM - 4:00 PM (Pacific Time)
SundayClosed
U.S. HolidaysClosed

Mailing Address

BV MALL Global
Attn: Customer Service
17890 Castleton St Suite 367
City of Industry, CA 91745
United States

Before Contacting Us

For faster resolution, please have the following ready:

You may also find answers in our Help Center which covers common questions about orders, payments, shipping, and more.

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